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Recognizing Public Value


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#637647 in eBooks 2013-02-15 2013-02-15File Name: B00APMZKB22 of 2 people found the following review helpful. Mark Moore's Recognizing Public Value, Used in Dr. Daniel Barbee's Seminar MPA Immersion Course at UNCP, Summer 2013.By Dan RoyalsIt covers aspects of every class I've taken in my MPA graduate program at UNCP. The cases we studied progressively utilized the tools described in the first couple of cases, building on why and how administrators can create and recognize public value. The book further discusses the need to continually make efforts to sThe idea that public managers should operate more like business managers gained momentum in the 1980s, and it continues today. Many reformers and politicians insist that managers should identify the 'customers' for public services and measure agency performance. Moore's new book examines the difficMoorersquo;s classic Creating Public Value offered advice to managers about how to create public value, but left unresolved the question how one could recognize when public value had been created. Here, he closes the gap by helping public managers name, observe, and count the value they produce and sustain or increase public value into the future.

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