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Lean Office and Service Simplified: The Definitive How-To Guide


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#456281 in eBooks 2012-02-10 2012-02-10File Name: B0077RR1OC5 of 5 people found the following review helpful. This book keeps going and goingBy Brian MaskellI reviewed this book when it first came out. Since then I have come to rely on the straightforward, common-sense approach Drew Locher provides in this book. Everybody can make small improvements in their office processes, but when you combine the methods shown in each chapter - you can make a powerhouse of improvement that radically changes your business. Anything less than his is not LEAN, it's whathellip; a simple guide to help leaders drive the Lean transformation of themselves, their people, and processes.Glenn Marshall, Northrop Grumman Shipbuilding Drew is still one of the few practitioners who really understand the concept of the Lean Enterprise as opposed to Lean Manufacturing.Bill BWinner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by chapters on standard work, flow, level pull, and visual management.Winner of anbsp;2012 Shingo Prize, this booknbsp;covers essential Lean tools, incl...

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